Refund

Refund Policy

Use this guide from Bentgo to review returns, exchanges, and refunds. This page applies specifically to brntgo.shop.

Bentgo: order problems
The following order problems guidance applies to the Bentgo storefront at brntgo.shop. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at Bentgo to starting a request
The following starting a request guidance applies to the Bentgo storefront at brntgo.shop. To start a return or exchange, contact us at Support@Brntgo.shop before sending the item. Once the request is approved, Bentgo will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

What Bentgo customers should know about support
This support section covers orders and visits through brntgo.shop for Bentgo. For return or exchange assistance, contact Support@Brntgo.shop or 6262441772.

Bentgo: refund timing
This refund timing section covers orders and visits through brntgo.shop for Bentgo. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Bentgo handles condition of returns
Bentgo publishes this condition of returns guidance for customers using brntgo.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

exceptions at Bentgo
Bentgo publishes this exceptions guidance for customers using brntgo.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Bentgo on eligibility
Customers using brntgo.shop can rely on the following Bentgo guidance about eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Bentgo
Brand name: Bentgo
Email: Support@Brntgo.shop
Phone: 6262441772
Physical address: 216 Broadway, Bangor, Maine, 04401, United States